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Chief Learning Officer, Fall

150+ delegates, 40+ speakers, 3 days of content

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Pre Conference Day
Learning and Development in the Digital Age
27 Nov
08:00

Registration, Coffee & Networking Sponsored by QStream

Registration, Coffee & Networking Sponsored by QStream

November 27 | 08:00 - 09:45am

Speaking:

08:45

Chair’s Welcome and Opening Remarks

Speaking:

Shawn Storer, Dickys

Shawn Storer

Former Chief Human Resources Officer, Dickey's BBQ Restaurants Inc.

Chair’s Welcome and Opening Remarks

November 27 | 08:45 - 09:00

Speaking:

Shawn Storer, Dickys

Shawn Storer

Dickey's BBQ Restaurants Inc.

09:00

Keynote Presentation: Learning in the age of Immediacy: How the digital transformation transforms training

  • Find out how the modern learning organization must transform how it designs and delivers learning, and how it evaluates and measures its success in supporting the workplace.
  • Explore the five...

Speaking:

brandon carson, delta

Brandon Carson

Director of Learning, Delta Airlines

Keynote Presentation: Learning in the age of Immediacy: How the digital transformation transforms training

November 27 | 09:00 - 09:45

  • Find out how the modern learning organization must transform how it designs and delivers learning, and how it evaluates and measures its success in supporting the workplace.
  • Explore the five technologies that are driving the digital transformation and bringing disruption to the business of learning.
  • Discuss practical strategies for understanding how these edge technologies can integrate into learning strategies.

Speaking:

brandon carson, delta

Brandon Carson

Delta Airlines

09:45

Panel Discussion: How to stay ahead of the wave in today's digital world

  • Designing employee systems that look and feel like social media tools in order to provide a natural and consumer-driven experience.
  • Tools and best practices to capture, measure and aggregate...

Speaking:

Eli Pic

Eli Bendet-Taicher

Global Head of Learning & Development, Outbrain

Jessica Young, Reliant medical

Jessica Young

Director, Learning and Organizational Development , Reliant Medical Group

Michael Whatley, COX automotive

Michael Whatley

Head of Learning Design, Cox Automotive

brandon carson, delta

Brandon Carson

Director of Learning, Delta Airlines

Panel Discussion: How to stay ahead of the wave in today's digital world

November 27 | 09:45 - 10:30

  • Designing employee systems that look and feel like social media tools in order to provide a natural and consumer-driven experience.
  • Tools and best practices to capture, measure and aggregate information in real-time; creating an environment which drives regular, ongoing feedback for employees.
  • How to match the digital pace with predictive agility and productivity enhancement within the workforce.

Speaking:

Eli Pic

Eli Bendet-Taicher

Outbrain

Michael Whatley, COX automotive

Michael Whatley

Cox Automotive

Jessica Young, Reliant medical

Jessica Young

Reliant Medical Group

brandon carson, delta

Brandon Carson

Delta Airlines

10:30

Keynote Presentation: L&D in the age of transformation

• The key challenges L&D leaders are experiencing

• How L&D leaders can be central to transformation programs

• How to deploy more agile learning approaches

• How to use key technologies such as AI in...

Speaking:

Niall

Niall McKinney

President, AVADO

Keynote Presentation: L&D in the age of transformation

November 27 | 10:30 - 11:00

• The key challenges L&D leaders are experiencing

• How L&D leaders can be central to transformation programs

• How to deploy more agile learning approaches

• How to use key technologies such as AI in learning and development

Speaking:

Niall

Niall McKinney

AVADO

11:00

Mid-Morning Coffee & Networking

Mid-Morning Coffee & Networking

November 27 | 11:00 - 11:30

Speaking:

11:30

Keynote Presentation: Measuring your learning impact with learning analytics

  • Exploring data-gathering approaches that lead to a deeper understanding of how you can improve your training.
  • How learning analytics can develop great leaders by enabling the L&D team to develop a...

Speaking:

Michael Whatley, COX automotive

Michael Whatley

Head of Learning Design, Cox Automotive

Keynote Presentation: Measuring your learning impact with learning analytics

November 27 | 11:30 - 12:00

  • Exploring data-gathering approaches that lead to a deeper understanding of how you can improve your training.
  • How learning analytics can develop great leaders by enabling the L&D team to develop a better understanding of how these leaders are learning, how often, and from what sources.
  • How to produce results quicker with real business impact.

Speaking:

Michael Whatley, COX automotive

Michael Whatley

Cox Automotive

12:00

Keynote Presentation: Gaining ROI by creating a strong learning culture through a Learning Management System (LMS)

•How to utilize a company's LMS to create a learning culture within the organization.

•Assessing how to analyze engagement data and leaning analytics.

•Find out how to gain a company L&D buy-in by...

Speaking:

Eli Pic

Eli Bendet-Taicher

Global Head of Learning & Development, Outbrain

Keynote Presentation: Gaining ROI by creating a strong learning culture through a Learning Management System (LMS)

November 27 | 12:00 - 12:30

•How to utilize a company's LMS to create a learning culture within the organization.

•Assessing how to analyze engagement data and leaning analytics.

•Find out how to gain a company L&D buy-in by showing ROI and ROE (Return of Expectations).

Speaking:

Eli Pic

Eli Bendet-Taicher

Outbrain

12:30

Lunch & Networking

Lunch & Networking

November 27 | 12:30 - 13:30

Speaking:

1:30

Keynote Presentation: The Move to Simulation; Developing Learning for Care Teams

  • Find out how to change your evolving deparment into stimulation learning.
  • Learn about the successes and challenges with redesign.
  • What steps to take to deliver training from traditional classroom to...

Speaking:

Jessica Young, Reliant medical

Jessica Young

Director, Learning and Organizational Development , Reliant Medical Group

Keynote Presentation: The Move to Simulation; Developing Learning for Care Teams

November 27 | 13:30 - 14:00

  • Find out how to change your evolving deparment into stimulation learning.
  • Learn about the successes and challenges with redesign.
  • What steps to take to deliver training from traditional classroom to simulation.


Speaking:

Jessica Young, Reliant medical

Jessica Young

Reliant Medical Group

2:00

Keynote Presentation: Keeping Up with the Joneses: Ideas on using high tech learning methods at a technology company

• Working with the “we can build it better” mentality.

• Opportunities for AR/VR technology as an effective learning methodology.

• Want to engage your employees? Make it mobile.

Speaking:

kelly-madden-230x230

Kelly Madden

Head of Talent Development, Wayfair

Keynote Presentation: Keeping Up with the Joneses: Ideas on using high tech learning methods at a technology company

November 27 | 14:00 - 14:30

• Working with the “we can build it better” mentality.

• Opportunities for AR/VR technology as an effective learning methodology.

• Want to engage your employees? Make it mobile.

Speaking:

kelly-madden-230x230

Kelly Madden

Wayfair

3:00

Onstage Interview: Looking into the future of employee engagement and digital

• Exploring the shift in concept from employee engagement to employee experience. How do we differentiate between these two?

• Looking at key strategies for organizations to improve digital employee...

Speaking:

Onstage Interview: Looking into the future of employee engagement and digital

November 27 | 15:00 - 15:30

• Exploring the shift in concept from employee engagement to employee experience. How do we differentiate between these two?

• Looking at key strategies for organizations to improve digital employee experience of the future.

• Discover what kind of changes to everyday IT do companies need to consider for improving their digital employee experience strategy?

Speaking:

3:30

End of Focus Day

End of Focus Day

November 27 | 15:30

Speaking:

2:30

Keynote Presentation: Morsels, bites, mouthfuls or servings... Developing a taste for microlearning in an organization and helping learners get their fill

  • Ingredients for a good microlearning implementation
  • Finding the right recipe for your organization (giving learners what they need, when they need it, in a way they need it)
  • How do you help your...

Speaking:

mary bollash

Mary Bollash

Manager, UTAS Academy of Engineering Excellence, UTC Aerospace Systems

Keynote Presentation: Morsels, bites, mouthfuls or servings... Developing a taste for microlearning in an organization and helping learners get their fill

November 27 | 2:30 - 3:00

  • Ingredients for a good microlearning implementation
  • Finding the right recipe for your organization (giving learners what they need, when they need it, in a way they need it)
  • How do you help your organization develop an appetite for microlearning
  • How do you bake in change ?
  • How do you serve up learning to give learners the amount (so they get enough and aren’t too full)?

Speaking:

mary bollash

Mary Bollash

UTC Aerospace Systems

Conference Day 1
28 Nov
08:30

Main Conference Registration, Coffee & Networking in the Exhibition Area Sponsored by QStream

Main Conference Registration, Coffee & Networking in the Exhibition Area Sponsored by QStream

November 28 | 08:30 - 09:00

Speaking:

09:00

Chair’s Opening Remarks

Speaking:

Shawn Storer, Dickys

Shawn Storer

Former Chief Human Resources Officer, Dickey's BBQ Restaurants Inc.

Chair’s Opening Remarks

November 28 | 09:00 - 09:15

Speaking:

Shawn Storer, Dickys

Shawn Storer

Dickey's BBQ Restaurants Inc.

09:15

Keynote Presentation: Learning at Levi’s

• Discover Levi’s HR transformation with lessons learnt and best practises.

• Looking at Levis L&D and organziation structures to great a seamless workforce.

• Stepping into the future with Levis,...

Speaking:

Sunita Arora, Levis

Sunita Arora

Head of Manager Development , Levis Strauss & Co.

Keynote Presentation: Learning at Levi’s

November 28 | 09:15 - 09:45

• Discover Levi’s HR transformation with lessons learnt and best practises.

• Looking at Levis L&D and organziation structures to great a seamless workforce.

• Stepping into the future with Levis, looking at the L&D focus for tomorrow

Speaking:

Sunita Arora, Levis

Sunita Arora

Levis Strauss & Co.

09:45

Keynote Presentation: The Role of Learning in Revitalizing Performance Management

  • Find out about the symbiotic relationship that already exists between your learning initiatives and the community in which you operate.
  • Explore how organizations with high-impact learning cultures...

Speaking:

samuel-rindell

Dr. Samuel C. Rindell

Global Talent, Learning, & Organizational Development Leader, Cigna

Keynote Presentation: The Role of Learning in Revitalizing Performance Management

November 28 | 09:45 - 10:15

  • Find out about the symbiotic relationship that already exists between your learning initiatives and the community in which you operate.
  • Explore how organizations with high-impact learning cultures are innovative, cost competitive, and have high team member engagement and productivity. Find out how communities benefit by having organizations that directly link their learning initiatives to their corporate social responsibility platforms which, in turn, benefits the greater community.
  • It’s time to disrupt the legacy model of what the L&D function does through a systems thinking approach; flipping the model from being centered on an internal objective to an outward-in approach that considers both stakeholders and social challenges in the greater community.

Speaking:

samuel-rindell

Dr. Samuel C. Rindell

Cigna

10:15

Keynote Presentation: Expanding Your Communications Strategy with AI-Driven Enterprise Video

  • Discover how IBM, a company of over 350,000 employees, moved its own internal communicationsto the cloudand is now able to conduct immense, all-hands meetings withvideosecurely and reliablydelivered...

Speaking:

Greg Puzatti

Greg Pizzuti

Head of Global Sales, IBM Watson Media

Keynote Presentation: Expanding Your Communications Strategy with AI-Driven Enterprise Video

November 28 | 10:15 - 10:45

  • Discover how IBM, a company of over 350,000 employees, moved its own internal communicationsto the cloudand is now able to conduct immense, all-hands meetings withvideosecurely and reliablydelivered to virtually all devices.
  • Learn about the benefits ofcreatinga customizable video portal, with built-in authenticationandviewer tracking capabilities.
  • Discover broadeningcontent creation methods and ways to open the door for UGC(User Generated Content).
  • Find outhow artificial intelligence is evolving as it relates to understanding video content, uncovering dark data from within video, segmenting video for consumption, and using insights from data to make video more discoverable and more meaningful.

Speaking:

Greg Puzatti

Greg Pizzuti

IBM Watson Media

10:45

Panel Discussion: How to future-proof your L&D Team

  • How to analyze and evaluate how aligned you and your team are to your business and learner needs.
  • Exploring how to challenge, support and develop learning programs to increase overall performance.
  • How...

Speaking:

Azi

Azi Fathi

Director of Training, Marketing Learning and Development, Liberty Mutual Insurance

eric harper

Eric Harper

Vice President, Talent & Learning, BSN Sports

nick new

Nick New

Managing Director of North America , AVADO

svetlana

Svetlana Yedreshteyn

Vice President in Learning & Development, OppenheimerFunds

William Sodeman, severn hills

William Sodeman

Chief Learning Officer , Seven Hills Foundation

Panel Discussion: How to future-proof your L&D Team

November 28 | 10:45 - 11:15

  • How to analyze and evaluate how aligned you and your team are to your business and learner needs.
  • Exploring how to challenge, support and develop learning programs to increase overall performance.
  • How to encourage continuous development as an effective way to drive change.

Speaking:

svetlana

Svetlana Yedreshteyn

OppenheimerFunds

William Sodeman, severn hills

William Sodeman

Seven Hills Foundation

nick new

Nick New

AVADO

eric harper

Eric Harper

BSN Sports

Azi

Azi Fathi

Liberty Mutual Insurance

11:15

Morning Break & Networking in the Exhibition Area

Morning Break & Networking in the Exhibition Area

November 28 | 11:15 - 11:45

Speaking:

11:45

Discussion Group 1A: What it takes to become a real CLO

• Best strategies to be ahead of the wave with future trends and become an early-adopter.

• How to drive employees to accept and embrace new learning methods and technologies.

• How to break down...

Speaking:

mary bollash

Mary Bollash

Manager, UTAS Academy of Engineering Excellence, UTC Aerospace Systems

William Sodeman, severn hills

William Sodeman

Chief Learning Officer , Seven Hills Foundation

Discussion Group 1A: What it takes to become a real CLO

November 28 | 11:45 - 12:30

• Best strategies to be ahead of the wave with future trends and become an early-adopter.

• How to drive employees to accept and embrace new learning methods and technologies.

• How to break down existing silos to foster an atmosphere of enterprise-wide cooperation and collaboration through learning

Speaking:

William Sodeman, severn hills

William Sodeman

Seven Hills Foundation

mary bollash

Mary Bollash

UTC Aerospace Systems

11:45

Discussion Group 1B: Developing leaders to create an agile and engaged culture

• Hear what causes employee cultures to engage with the mission, vision and values of the organization?

• How to turn employees into company advocates and maintain a positive work culture.

Speaking:

Joshua-Encarnacion-Uber-230x230

Joshua Encarnacion

Talent Learning & Development Partner, Simply Business

Deb

Deb Bergholm-Petka

Director, Organziational Development, Lowell General Hospital

Discussion Group 1B: Developing leaders to create an agile and engaged culture

November 28 | 11:45 - 12:30

• Hear what causes employee cultures to engage with the mission, vision and values of the organization?

• How to turn employees into company advocates and maintain a positive work culture.

Speaking:

Deb

Deb Bergholm-Petka

Lowell General Hospital

Joshua-Encarnacion-Uber-230x230

Joshua Encarnacion

Simply Business

11:45

Discussion Group 1C: The Evolution of L&D - Will Your Organization Survive or Thrive?

  • Discover the biggest L&D challenges of 25 leading organizations, and how they use 70:20:10 to drive their learning strategy.
  • Using real-time interactive feedback, analyse and compare your approach...

Speaking:

Ian Wheelans

Ian Wheelans

GoodPractice, Client Services Director

Keira Hodge

Keira Hodge

Marketing Director, GoodPractice

Diane Mullins

Diane Mullins

Senior Vice President, North America Sales, GoodPractice

Discussion Group 1C: The Evolution of L&D - Will Your Organization Survive or Thrive?

November 28 | 11:45 - 12:30

  • Discover the biggest L&D challenges of 25 leading organizations, and how they use 70:20:10 to drive their learning strategy.
  • Using real-time interactive feedback, analyse and compare your approach and identify opportunities where 70:20:10 could help your organization thrive.
  • Understand how to design and deliver communication and implementation strategies to achieve success with 70:20:10.

Speaking:

Keira Hodge

Keira Hodge

GoodPractice

Diane Mullins

Diane Mullins

GoodPractice

Ian Wheelans

Ian Wheelans

Client Services Director

12:30

Workshop 2: Talent Development: Making Performance Conversations Count

• Find how to lead prioritized work.

• Discover how to create transparency in the workforce.

• Understand how to fuel a coaching culture and deliver accountability

Speaking:

Cory Kreeck

Cory Kreeck

Vice President, Organization Development, Beachbody

Workshop 2: Talent Development: Making Performance Conversations Count

November 28 | 12:30 - 13:15

• Find how to lead prioritized work.

• Discover how to create transparency in the workforce.

• Understand how to fuel a coaching culture and deliver accountability

Speaking:

Cory Kreeck

Cory Kreeck

Beachbody

12:30

Discussion Group 2A: Measurement and evaluation: Metrics that lead to learning success

  • What metrics can be used to analyze and identify areas of opportunity in employee development?
  • How to build and form partnerships with silos to align resources and measurements to achieve consistency.

Speaking:

Michael Whatley, COX automotive

Michael Whatley

Head of Learning Design, Cox Automotive

Shawn Storer, Dickys

Shawn Storer

Former Chief Human Resources Officer, Dickey's BBQ Restaurants Inc.

Discussion Group 2A: Measurement and evaluation: Metrics that lead to learning success

November 28 | 12:30 - 13:15

  • What metrics can be used to analyze and identify areas of opportunity in employee development?
  • How to build and form partnerships with silos to align resources and measurements to achieve consistency.
  • Designing clear metrics to evaluate talent pipelines and establishing solid development programs to improve work performance.

Speaking:

Michael Whatley, COX automotive

Michael Whatley

Cox Automotive

Shawn Storer, Dickys

Shawn Storer

Dickey's BBQ Restaurants Inc.

12:30

Discussion Group 2B: Coaching for empowerment

•Find out how to move away from traditional ‘command and control’ and towards an empowered culture.

•How do you create a coaching strategy that is not just an initiative but a vital part of your...

Speaking:

KHM

Karen Hebert-Maccaro

Chief Learning Experience Officer, O’Reilly Media

Joshua-Encarnacion-Uber-230x230

Joshua Encarnacion

Talent Learning & Development Partner, Simply Business

Deb

Deb Bergholm-Petka

Director, Organziational Development, Lowell General Hospital

Discussion Group 2B: Coaching for empowerment

November 28 | 12:30 - 13:15


•Find out how to move away from traditional ‘command and control’ and towards an empowered culture.

•How do you create a coaching strategy that is not just an initiative but a vital part of your organizational vision?

•Discover how to align employees with a new business strategy in order to support the culture and behavioral change required.

Speaking:

KHM

Karen Hebert-Maccaro

O’Reilly Media

Deb

Deb Bergholm-Petka

Lowell General Hospital

Joshua-Encarnacion-Uber-230x230

Joshua Encarnacion

Simply Business

1:15

Lunch & Networking in the Exhibition Area

Lunch & Networking in the Exhibition Area

November 28 | 13:15 - 14:15

Speaking:

2:15

Keynote Presentation: Cracking the Human Code

In this session, we will unravel common myths around the brain’s capabilities and how it stores information. We’ll explore and (strive to) answer the following questions:

  • Has the human brain has...

Speaking:

Neha-Gupta_True-Office-Learning

Neha Gupta

Chief Executive Officer, True Office Learning

Keynote Presentation: Cracking the Human Code

November 28 | 14:15 - 14:45

In this session, we will unravel common myths around the brain’s capabilities and how it stores information. We’ll explore and (strive to) answer the following questions:

  • Has the human brain has changed across generations?
  • What are the ‘codes’ that drive behavior change and retention?
  • How do you optimize your everyday efforts to capitalize on the brain’s strengths and weaknesses to transform your organization?

Speaking:

Neha-Gupta_True-Office-Learning

Neha Gupta

True Office Learning

2:45

Panel Discussion: Supporting the learning needs of a multi-generational workforce

  • What are the key elements to assess your workforce’s learning preferences and abilities when it comes to leadership development programs?
  • How to master exchange models to strengthen information...

Speaking:

Kelly you employed

Kelly Cassaro

Global Director of Curriculum & Instruction , Generation: You Employed

Peter

Peter Walmsley

Chief People Officer, GSN Games

adriana

Adriana Bokel Herde

Chief People Officer, Pegasystems

Panel Discussion: Supporting the learning needs of a multi-generational workforce

November 28 | 14:45 - 15:15

  • What are the key elements to assess your workforce’s learning preferences and abilities when it comes to leadership development programs?
  • How to master exchange models to strengthen information sharing and skill transfer between experts and novices to potentiate leadership development.Strategies to comprehend, retain, and recognize performance by overcoming the expert and novice gap.
  • Leveraging internal potential to maximize growth versus recruiting new personnel with desired skill sets.

Speaking:

adriana

Adriana Bokel Herde

Pegasystems

Kelly you employed

Kelly Cassaro

Generation: You Employed

Peter

Peter Walmsley

GSN Games

3:15

Keynote Presentation: Being nimble in an ever-changing environment

  • Find out how today’s fast passed world of technology, new strategies and constant change will keep training and the forefront of being relevant, timely and effective.
  • Explore these challenges and...

Speaking:

Patricia-McKee-230x230

Patricia McKee

Sr. Director, Training, Procedures & QA, Spirit Airlines

bob

Bob Reynolds

Senior Manger Training, Spirit Airlines

Keynote Presentation: Being nimble in an ever-changing environment

November 28 | 15:15 - 15:45

  • Find out how today’s fast passed world of technology, new strategies and constant change will keep training and the forefront of being relevant, timely and effective.
  • Explore these challenges and how we continually search for ways to enhance the learning experience to meet the expectations of the learner and the business unit.

Speaking:

Patricia-McKee-230x230

Patricia McKee

Spirit Airlines

bob

Bob Reynolds

Spirit Airlines